These days, data is changing how companies understand consumers and relates with its customers and staffs. Customer relationship management (CRM) is a system for managing a company/organization interaction with its staffs, suppliers and customers. It often involves using technology to organize, automate and synchronize sales, marketing, customer service and technical support.
Our customer relation management (CRM) system provides both passive and active marketing solutions for businesses, government, organizations and individuals which enables our clients to organize their relationship with their customers and contacts in an orderly manner.
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Features of our customer relationship management (CRM)
- Add and send messages to your staffs and customers on their birthdays and wedding anniversary
- Add and send company anniversaries message to your staffs, suppliers and customers
- Add and send festive message to your staffs, suppliers and customers
To send automated messages, take the following steps
1. Click on ADD Messages.
2. Provide the required details and click on UPDATE.
3. Select the list you want to send the message to and click UPDATE.
4. Voilà, your message is set and would be sent on the selected date and time.
NB: Messages has been automatically scheduled for sending to contacts on the following festive days New Month, Birthday, Wedding Anniversary, Christmas, New Year’s Day, Worker’s Day, Democracy Day, Independence Day, Valentine’s Day, Mother’s Day, Father’s Day and Women's Day.